Frequently asked questions

What does SAER Technologies do?

We build websites, mobile apps and custom business software, and provide SEO, AI SEO, social media and digital marketing and Google Business Profile management. We also build our own software products under the OneLedger™ brand.

Where is SAER Technologies located?

Our head office is in Malviya Nagar, Jaipur, Rajasthan, India. We also have a branch in Enfield SA (Adelaide), Australia.

Do you work with clients outside India?

Yes. We work with many clients in Australia and also with businesses in other countries. Projects are run online with regular progress updates.

Do you build custom software?

Yes. We build tailor-made software such as CRM, ERP, HR, inventory and billing systems around your workflow.

What technologies do you use?

We mainly use Laravel and PHP, React, Node.js, Flutter, Firebase and MySQL, with hosting on cloud and cPanel servers. We choose the stack that suits the project and your budget.

How do you price a project?

We price each project on its scope. After a free consultation we send a written quote listing what is included, so you know the cost before any work starts.

How long does a website or app take?

It depends on the size of the project. A simple business website takes much less time than a custom app or software system. We give you a timeline with the quote and keep you updated if anything changes.

How do payments work?

Payment terms are stated clearly in the quote before work starts. Larger projects are usually split into stages linked to progress.

I am in Australia. How do I work with you?

Australian clients can work with our branch in Enfield SA (Adelaide). The scope, price, currency and payment terms are agreed in writing before work starts.

Do you provide support after launch?

Yes. We offer ongoing maintenance, bug fixes, updates, hosting management and new features under a support arrangement agreed with you.

Can you work on a website or app built by someone else?

Yes. We review the existing code and hosting first, explain what we find, and then quote for fixes, changes or support.

Do you guarantee first-page rankings on Google?

No. Nobody controls Google or AI search results, so we do not guarantee rankings. We follow proven SEO practices and report honestly on progress.

Can I get a demo of your products?

Yes. Contact us to schedule a free demo of our OneLedger™ products.

Can your products be customised?

Yes. Our products can be adapted to your specific needs and workflows. We confirm what is possible and the cost before making changes.

Do your products use AI?

Some of our solutions include AI features such as chatbots and smart automation. We will tell you what applies to the product you are interested in.

What is your cancellation and refund policy?

You can cancel within 24 hours of placing an order, as long as work has not started. Full details are in our Cancellation and Refund Policy.

Which law governs your services?

Our services are governed by the laws of India and our Terms and Conditions, with jurisdiction in the courts of Jaipur, Rajasthan.